# customer retention

## [The Relationship Between Sales and Customer Support](http://mapmycustomers.com/the-relationship-between-sales-and-customer-support/)

Sales reps and customer support agents actually have much more in common than many may think. They shouldn’t be fully separated apart as two autonomous...

[read more](http://mapmycustomers.com/the-relationship-between-sales-and-customer-support/)

## [Top Strategies to Increase Customer Retention as a Sales Rep](http://mapmycustomers.com/top-strategies-to-increase-customer-retention-as-a-sales-rep/)

You know the statistic: it can be up to 25 times more expensive to get a new customer than retain an existing one. But that’s not the only benefit....

[read more](http://mapmycustomers.com/top-strategies-to-increase-customer-retention-as-a-sales-rep/)

## [5 Ways to Use Sales Analytics to Increase Customer Retention](http://mapmycustomers.com/5-ways-to-use-sales-analytics-to-increase-customer-retention/)

Your most valuable kinds of customers are the ones you keep. Your most dangerous customers are the ones you lose. It’s been proven time and time again:...

[read more](http://mapmycustomers.com/5-ways-to-use-sales-analytics-to-increase-customer-retention/)